DealerOn’s Cyrus Chat, built in collaboration with Pypestream, is an automation solution, elevating digital engagement on your dealership’s website. Utilizing conversational AI, Cyrus provides shoppers with assistance throughout their online journey, from browsing inventory and valuing their trades to scheduling service appointments.

Revolutionizing Dealership Experience with Cyrus Chat
Say hello to the future of digital engagement with Cyrus. Get ready for a seamless, interactive customer journey that elevates your dealership experience to new heights.
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Highlights
Thanks to quick responses and round-the-clock availability, chatbots can drive a 67% increase in customer satisfaction rates (Source: Business Insider).
Conversational AI
Cyrus Chat uses Natural Language Understanding (NLU) to engage with customers in a natural and intuitive manner. It can detect tone, sentiment, and even emojis, creating an interactive experience that matches the sophistication of your clientele.
Digital Assistant
Cyrus maximizes lead generation opportunities by gently prompting users to provide lead information when they’re most likely to engage.
Service Scheduling
Its seamless integration with Xtime means Cyrus ensures that scheduling service appointments is a breeze.
Dealer Portal
Manage all your dealership chats efficiently through a robust dealer portal or delegate the task to a service provider.
Google Dialogflow and Entity recognition
Cyrus includes Google Dialogflow and Entity recognition, making vehicle details more accessible for better and more accurate inventory search, precise feature queries, and enhanced service interactions.
Team Collaboration
Foster collaboration in the Dealer Portal with internal notes, mentions, and specialized teams for sales or service.
Gamified Experience
Enhance your customer’s journey with rich assets like carousels, date pickers, sliders and more.
Analytic Insights
Comprehensive performance reports and insights available by representative and team
Website Integration
Cyrus stays connected to your website inventory and specials, providing accurate information to customers in real time.
Trade Valuations
Cyrus offers customers instant and accurate trade-in valuations with software powered by TradePending.
